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Twotoneblue

External


Since: Dec 20, 2006
Posts: 1



(Msg. 1) Posted: Wed Dec 20, 2006 10:23 am
Post subject: Dell/EMC Support
Archived from groups: comp>sys>ibm>pc>hardware>storage (more info?)
Looking for some info on the support stories for the Dell/EMC SAN
systems. I am sitting on the fence right now on going with Dell/MEC or
HP. We already know what the HP support is like and we are very happy
with it.

Can't find anybody local to me with a Dell/EMC san to ask.


Thanks

Anthony Cogswell

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Yousuf Khan

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Since: Dec 17, 2005
Posts: 316



(Msg. 2) Posted: Wed Dec 20, 2006 7:25 pm
Post subject: Re: Dell/EMC Support [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Twotoneblue wrote:
> Looking for some info on the support stories for the Dell/EMC SAN
> systems. I am sitting on the fence right now on going with Dell/MEC or
> HP. We already know what the HP support is like and we are very happy
> with it.
>
> Can't find anybody local to me with a Dell/EMC san to ask.

What sort of differentiator are looking for from Dell/EMC over HP?

Yousuf Khan

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Arno Wagner

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Since: Nov 07, 2003
Posts: 2187



(Msg. 3) Posted: Thu Dec 21, 2006 2:07 am
Post subject: Re: Dell/EMC Support [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Previously Twotoneblue wrote:

> Looking for some info on the support stories for the Dell/EMC SAN
> systems. I am sitting on the fence right now on going with Dell/MEC or
> HP. We already know what the HP support is like and we are very happy
> with it.

> Can't find anybody local to me with a Dell/EMC san to ask.

Strato, a big german Web-hoster was offline for days and had
problems for weeks afterwards due to problems with EMC storage
and support....

Might be that they just bought the cheapest possible equipment
and support contract....

Arno
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